Política de Reembolsos y Devoluciones

Commitment to Quality and Satisfaction
At Truserv, we’re dedicated to enhancing your daily routines with premium-quality products designed to support your comfort and well-being. We recommend using our products for a minimum of 14 days to fully experience their benefits. If, after 14 days of use and within our 60-day money-back guarantee, you’re not completely satisfied, please contact us via our Contact Us page for assistance.

Cancellation Policy
For any changes or cancellations, please reach out within 24 hours of placing your order. After this period, your order will move into processing, and modifications may no longer be possible. If a cancellation request is made within the 24-hour window, we will process your refund within 7 business days.

60-Day Money-Back Guarantee
We’re confident in the effectiveness of our products, which is why we encourage a 14-day trial period before requesting a return. If you remain unsatisfied within 60 days, you can return the item under our money-back guarantee. Please note that any shipping fees (if applicable) are non-refundable.

To initiate a return, fill out the form on our Contact Us page and include your Order Number or the Name and Email Address used for purchase. Our support team will guide you through the process to ensure a smooth return experience.

Damaged Items
We take extra care to ensure your items arrive in perfect condition. Items are considered damaged if they are defective or physically broken. Minor dents or scuffs on packaging that do not affect the product’s condition are not classified as damage. If your item is damaged upon arrival, please reach out via our Contact Us page, and we will assist you promptly.